Business Intelligence Analyst


As a Business Intelligence Analyst, you will apply your strategic and analytical skills to major company challenges. This role will enable you to build skills that affect the bottom line through a data-driven approach to problem solving. You will perform as a data pioneer to drive recommendations and implement solutions. You will do this by collaborating with colleagues across business, product, and engineering in an environment that invests in talent development.

You will learn our business and take an active role in determining our objectives and how best to measure them.

As the Business Intelligence Analyst, you will support the design and development of business intelligence (BI) reporting and analytics. You will provide recommendations around the research and change of business data processes and tools to increase efficiency.


  • Develops, updates, and maintains a Business Intelligence reporting infrastructure utilizing analytics packages (i.e., Tableau and SQL)
  • Extracts and analyzes data from various sources, including databases, manual files, and external websites
  • Manage and support promotional activities throughout the lifecycle of the offer
  • Performs data collection, analysis, validation and reporting
  • Designs, tests, and documents processes, SQL queries, and stored procedures
  • Ensure compliance and audit activities as needed including monitoring/reporting of sales funnel and financial budgeting
  • Ability to manage and prioritize multiple projects simultaneously within a complex organization
  • Excellent negotiation, influence and relationship building skills
  • Responds to data inquiries from various groups within the organization
  • Creates and publishes regularly scheduled and ad hoc reports.
  • Documents reporting requirements and processes and validates data components as required
  • Conducts complex data extraction, interpretation, and presentation for reports and special projects
  • Work with team to determine the best business intelligence product to meet customer needs
  • Create new and modify existing data visuals, including the corporate dashboard
  • Teach internal customers how to use BI products
  • Perform simple data analysis and provide recommendation
  • Followprocedures and recommend changes


Minimum qualifications:

  • A degree in a related field, or at least 4 years’ experience in an information-management or leadership role
  • Proven data-technology skills including SQL, data visualization technologies, Tableau or similar reporting tools
  • Advanced analytics skills
  • 2 years of people management experience
  • Knowledge of e-commerce websites BI environment an asset

Preferred qualifications:

  • Excellent organizational and time management skills
  • Excellent communication skills
  • Excellent customer service skills
  • Attention to details and accuracy
  • Skills in customer behaviour and financial analysis
  • Customer centric mindset
  • Critical thinking mindset
  • Ability to handle a variety of tasks simultaneously and to stay focused while working independently
  • Comfortable with team members located in different time zones 
  • Comfortable with working remotely

Merchant North

1440 Ste-Catherine West, Suite 1100
Montreal, Canada
H3G 1R8

(+1) 514-375-5741